Hanoi Crystal Hotel, Hanoi
About the Hotel
Hanoi Crystal Hotel is a 3-star family-friendly hotel situated in the heart of Hanoi's Old Quarter. Its prime location offers easy access to Vietnamese craft shops and casual eateries serving local favorites. The hotel features 35 well-appointed rooms, designed for comfort and convenience. Notably, it provides a range of amenities, including an onsite restaurant and recreational options.
Location
Located in Hoan Kiem, the hotel is within walking distance of local attractions like Hoan Kiem Lake and Hanoi Night Market. It is a convenient 0.5 miles from Cho Dong Xuan Market and 1.1 mi from Hoa Lo Prison Museum. Transportation options include a roundtrip airport shuttle and a train station pick-up service, enhancing accessibility for guests.
Rooms
Each of the 35 rooms is air-conditioned and includes a private bathroom equipped with a bathtub and rainfall showerhead. Rooms feature modern conveniences such as a minibar, flat-screen cable TV, and separate sitting areas. Complimentary amenities include bathrobes, designer toiletries, and 24-hour room service. Some rooms also offer private balconies with city views.
Eat & Drink
The hotel's onsite restaurant serves a variety of international dishes, ensuring guests have dining options throughout their stay. A coffee shop/café is also available, offering light snacks and drinks. The bar/lounge area provides guests with a place to relax and enjoy their favorite beverages. Room service is available for those who prefer in-room dining.
Leisure & Business
Hanoi Crystal Hotel offers recreational amenities, including bicycle rentals for exploring the city. Guests can enjoy the city views from the hotel's terrace. Business travelers benefit from complimentary wired Internet access, a computer station, and express check-in services. Additional conveniences include concierge services and childcare options.
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Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Elevator
- Currency exchange
Services
- Room service
- Dry cleaning
- Shoe shine service
Dining
- Continental breakfast
- Bar/ Lounge area
- Free breakfast
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Mirror
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Media
- Flat-screen TV
- In-room computer
- HBO available
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
I had a mixed experience at this hotel. The location is truly great – just a short walk to Hoan Kiem Lake and other attractions. The staff was friendly and offered lots of helpful suggestions, but the rooms had a noticeable smoke smell despite being a non-smoking room. While the price was reasonable for the area, the rooms could definitely use a makeover.
I had a mixed experience at this hotel. While the location is fantastic with easy access to major attractions, and the staff went above and beyond to help during our stay, the room condition left much to be desired due to musty smell and mold issues. Overall, it's a convenient place with decent service, but improvements are definitely needed in the room quality.
The hotel has a decent location, fairly close to key attractions, and the staff was accommodating. However, the conditions of the rooms were quite disappointing, with cleanliness issues and old facilities. The dining experience was acceptable, although the breakfast could use improvement. Overall, it feels like a place that could provide better value for money given the conditions.
I had a mixed experience at the hotel. The location is fantastic, right in the heart of the old quarter with plenty to do nearby. The service was outstanding – the staff went out of their way to help, especially with my travel needs. However, the rooms could have been cleaner, with some spider webs and a damp smell that bothered me a bit. Overall, it’s a good value for the price, but there are areas that could use improvement.
The hotel had a great location, just the right distance from the hustle and bustle, making it feel a bit more relaxed. The rooms were decent, though not as shown in the pictures, and I did notice some smoke smells despite asking for a non-smoking room. The staff was friendly, but I found their constant push for booking tours a bit overwhelming. Overall, it was a fair experience for the price, but there were definitely some areas that could use improvement.
I really enjoyed my stay at this hotel, which has a great location in the heart of the Old Quarter, making it easy to explore all the main attractions. The rooms were small but perfectly adequate for my short visit, and the staff were incredibly welcoming and helpful. However, I did notice some cleanliness issues and the dining options were rather limited. Overall, it offered good value for money, especially given its convenient location.
The hotel is in a fantastic location, very close to the old quarter and easy access to Hoan Kiem Lake. The rooms are clean and come with everything you need, although some had a noticeable smell of cigarette smoke, which wasn't great. The breakfast was wonderful and the staff were super friendly and helpful, making for a pleasant stay despite a few drawbacks like weak air conditioning on the top floor.
I had a mixed experience at this hotel. The location was great, with easy access to the lake and shopping. However, the rooms felt a bit neglected with cleanliness issues, and the service was hit or miss, especially with one staff member being quite aggressive. The breakfast was decent, but overall, I think there are better options out there for the price.
I had a stay at this hotel that had its ups and downs. The location is absolutely fantastic, making it super easy to explore the area. The rooms were large and had a great view, but they could really use a makeover and had a bit of a sweaty smell. The staff was friendly and helpful, but the management seems to be cutting corners on the hotel's upkeep. Overall, the value for money is okay, but the experience could definitely be improved.
I had a mixed experience at this hotel. On the positive side, the location is fantastic, true to its description, being close to the old quarter and great eateries. My room was spacious with a great view, but the air conditioning was a hassle. The service was friendly, yet at times it felt like they were trying to upsell you on everything. Overall, I found it to be a decent value for money, but there are areas needing improvement.
Overall, my stay was great thanks to the hotel's friendly staff and excellent location near Hoan Kiem Lake. The rooms, while clean, had some noise issues from the streets outside, making them less than perfect. The service was warm and welcoming, which I truly appreciated. However, the dining options were a bit underwhelming with limited choices. The hotel offered good value for money, but I'd recommend looking for meals outside for more variety.
I had a decent stay at this hotel, with a great location just a short walk from Hoan Kiem Lake and the Old Quarter. The rooms, although small, were clean and had what I needed, but the traffic noise could be a bit much. The service was absolutely lovely; the staff were friendly and very helpful. The dining options were a bit limited, especially for breakfast, but overall, it was a good value for the price.
I had a mixed experience at this hotel. The location was really convenient, making it easy to explore the city, and the staff were mostly friendly and helpful. However, I was disappointed with the room due to some cleanliness issues, and the dining options could use improvement. Overall, it's a decent place but could definitely benefit from some attention to detail.
I had a mixed experience at this hotel. On the upside, the location was fantastic and the staff were friendly and responsive. Unfortunately, the room I stayed in was not clean and had some discomfort due to the air conditioning. It was a bit overpriced for the quality of the accommodation and amenities.
I had a mixed experience at this hotel. The location is fantastic, just a short walk away from plenty of dining options and the beautiful Hoan Kiem Lake. The staff were truly lovely, going out of their way to be helpful. However, the room I stayed in didn't meet my expectations – it felt damp and rather musty, which made my stay less comfortable. Overall, while the service and location were highlights, the room conditions left something to be desired.